1. Introduction
Shattered Vales Studio Inc. ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website shatteredvales.studio, use any of our mobile, desktop, VR, or web-based applications, or utilize any software and services provided by us (collectively, our "Services").
Where a specific product has its own privacy policy (for example, our Wear OS Watch Faces), that product policy governs and takes precedence over this policy to the extent they differ.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Information You Provide: Information by which you may be personally identified, such as your name, email address, or telephone number, when you contact us, submit a form, or otherwise communicate with us.
- Usage and Device Data: When you use our Services, we and our service providers may automatically collect information about your usage of the Services and about the equipment, hardware, and software you use to access them or to run our software. This includes, but is not limited to, IP addresses, device identifiers, operating system details, crash reports, and performance metrics.
- Information from Third-Party Platforms: When you obtain or use our Services through a third-party platform, such as Google Play or another app store or distribution service (each a "Platform"), the Platform may provide us with information such as purchase records, crash reports, and aggregated usage statistics.
3. How We Use Your Information
We use information that we collect about you or that you provide to us for the following purposes:
- To present our Services and their contents to you.
- To operate, maintain, and support our Services, including responding to your requests.
- To further the development of our own products, services, and company operations.
- To conduct Research and Development (R&D) to improve existing technologies and create new ones.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
4. Disclosure of Information and Third-Party Platforms
We may disclose information we collect:
- To trusted contractors and service providers who support our business operations and who are bound by contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose it.
- To comply with any court order, law, or legal process, or to protect the rights, property, or safety of the Company, our users, or others.
- To a buyer or other successor in the event of a merger, acquisition, or sale of all or a portion of our assets.
We do not directly sell your personal information to third parties.
However, our Services are distributed through, and may run on, Platforms operated by third parties such as Google. These Platforms collect and process information about you under their own privacy policies, which we do not control, and may use that information for their own purposes, including advertising. We receive revenue through these Platforms (for example, from sales, in-app purchases, or advertising). Under some privacy laws, these arrangements may be considered a "sale" or "sharing" of personal information even though we do not directly sell your information. We encourage you to review the privacy policy of each Platform you use.
5. Cookies and Third-Party Resources
Our websites may use cookies and similar technologies to operate and improve the site. Some pages load resources, such as web fonts, from third-party providers like Google; when your browser requests these resources, the provider receives your IP address and basic browser information. You can configure your browser to refuse cookies, though some features may not function properly as a result.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures apply to data that is transmitted to or from our website, Services, or applications, as well as data at rest within our systems. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services.
8. Children's Privacy
Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it. If you believe a child under 13 has provided us with personal information, please contact us using the information below.
9. Your Privacy Rights
Depending on where you live (for example, in California, Oregon, or other U.S. states with consumer privacy laws, or in the European Economic Area or United Kingdom), you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Opt out of the sale or sharing of your personal information, or of its use for targeted advertising.
To exercise these rights, contact us using the information below. We will not discriminate against you for exercising any of these rights. For information collected and controlled by a Platform, please also submit your request directly to that Platform.
10. Changes to This Policy
We may update this policy from time to time. When we do, we will post the updated policy on this page and update the date at the top of this page. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.
11. Contact Information
To ask questions or comment about this privacy policy and our privacy practices, or to exercise your privacy rights, contact us at: